Arabian Wonders DMC, operated by Ramz Al Masira LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not access or use our Site.
Our registered office is located in Muscat, Oman, and you can reach us at info@awdmc.com for any questions or concerns regarding this Privacy Policy.
1. Information We Collect
We collect the following types of information from users of our Site:
1.1. Personal Information
When you interact with our Site, we may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Any other personal details you provide through forms, newsletters, or contact requests.
1.2. Non-Personal Information
We collect non-identifiable information automatically as you navigate the Site. This may include:
- Browser type and version
- Operating system
- IP address
- Referring website or search engine
- Pages viewed
- Time spent on our Site
We use Google Analytics to collect and analyze this data to improve the performance of our website. For more information, please refer to Google’s Privacy Policy.
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To personalize your experience: Your information helps us respond to your individual needs.
- To improve our website: We continually strive to enhance our offerings based on the information and feedback we receive.
- To communicate with you: We may contact you via email to respond to inquiries, share news, updates, or promotional information about our services.
- To process transactions: We may use your information to process transactions if applicable.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers like HubSpot for customer relationship management and email communications. These providers are contractually obligated to protect your data.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by government authorities (e.g., a court or a government agency).
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience and analyze traffic patterns. Cookies are small data files that are placed on your device when you visit a website.
We use Google Analytics cookies to track and report website traffic and user behavior on our Site. For more details on how Google Analytics collects and processes data, visit Google’s Privacy Policy.
You can disable cookies in your browser settings, but please note that some features of the Site may not function properly if cookies are disabled.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Non-personal information may be retained for longer periods for analytical purposes.
6. Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal information:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your personal information.
- Right to restrict processing: You can ask us to limit the way we use your data.
- Right to data portability: You can request that we transfer your data to another organization or directly to you.
- Right to object: You have the right to object to the processing of your data in certain situations.
To exercise any of these rights, please contact us at info@awdmc.com.
7. Security of Your Information
We implement a variety of security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage users to review the privacy policies of any third-party websites they visit.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Ramz Al Masira LLC (Trading as Arabian Wonders DMC)
Email: info@awdmc.com
Address: G7 Building, Seeb, Muscat, Oman